Terms and Services

This website, www.foodstories.shop ("Website"), is managed by Foodstories Private Limited, and when we use terms like "Foodstories," "we," "us," and "our," we refer to this company.

When you use this Website or purchase anything from us, you're engaging in our "Service" and agreeing to adhere to all the terms, conditions, policies, and notices mentioned here. These "Terms of Service" apply to all users of the Website, including browsers, vendors, customers, merchants, and content contributors. If there's any conflict between these Terms and other terms on the Website, these Terms will take precedence.

Please read these Terms of Service carefully before using our Website. If you disagree with any part of these terms, you may not access the Website or use any services. Any new features added to the current store will also be subject to these Terms of Service. You can find the most recent version of the Terms of Service on this page, and we reserve the right to update, modify, or replace any part of these Terms by posting updates on our Website. It's your responsibility to check this page periodically for changes. Continuing to use or access the Website after any changes constitutes acceptance of those changes.

By browsing and using this Website, you agree to comply with and be bound by the terms and conditions of use, along with our privacy policy, which governs Foodstories' relationship with you regarding this Website.

The owners of this Website, including subsidiaries and affiliates, provide the information on the Website to visitors under the terms and conditions, the privacy policy, and other applicable terms and conditions, policies, and notices related to specific sections or modules of the Website.

We want to ensure you understand some key aspects of using the Website:

• The Website and its contents are offered as they are. We strive to be transparent and ensure you have a clear understanding of what to expect.
• When you use the Foodstories Website, please be aware that certain risks are involved, including any costs for the maintenance of your equipment. We understand that this can sometimes be challenging, and we're here to offer any support you might need.
• The information provided on the Website is meant for everyone to utilise, but please bear in mind that it might undergo changes. We are committed to keeping you informed about any updates or modifications.
• All the material on the Website is our property, including the design and graphics. Kindly seek our permission before using or reproducing any of our content. We appreciate your understanding and respect for our work.
• It's crucial to obtain our consent before using the Website in any manner not explicitly allowed. We are dedicated to fostering a secure and respectful online environment for all our users.
• At times, we might provide links to other Websites for additional information, but this should not be interpreted as an endorsement. Your safety and well-being are of paramount importance to us.
• The information available on the Website is there for your benefit and enjoyment. We want your experience to be positive, and should you encounter any difficulties, please feel free to reach out to us. We are here to support you in any way we can.

At times, we may need to make changes to our terms, and if we do, we'll ensure to communicate them to you. Your continued use of our Website or Services means a lot to us, and we value your trust and support.

Disclaimer: Please take note of the following disclaimer:

We want to be transparent about the fact that all contents of the site are provided on an "as is" basis without any form of warranty, either express or implied, unless stated otherwise for our products. We believe in honesty and want to ensure you have a clear understanding of our offerings.

At Foodstories, we strive to provide a seamless experience, but please understand that we cannot guarantee uninterrupted or error-free functions within the site. We acknowledge that challenges may arise, and we are here to support you as best we can.

Copyright and Trademark

We want to emphasise that all materials on this site are safeguarded as the copyrights, trade dress, trademarks, and/or other intellectual properties owned by Foodstories or by other parties that have granted permission to Foodstories. Your respect for our work and the work of others is greatly appreciated.

Please know that we value your trust and are dedicated to providing you with the best experience possible.

Personal Use: Please remember that the materials on this site are intended for your personal use for informational and shopping purposes only. It's crucial to us that you have a clear understanding of how to interact with our content.

By using this site, you agree not to distribute, publish, transmit, modify, display, or create derivative works from the contents in any way. We believe in the importance of respecting the integrity of our content and appreciate your cooperation in this matter.

We want to assure you that we are here to support you every step of the way. Should you have any concerns about the materials on the site, please don't hesitate to reach out to us. Your understanding and cooperation are highly valued and appreciated.

Feedback and Submissions:

We hope you understand and agree that you are solely responsible for the content of any submissions you make. It's essential to us that the site maintains a respectful and constructive environment for all users.

We kindly ask that you refrain from submitting any material that is unlawful, defamatory, abusive, or obscene. We believe in fostering a positive and inclusive space for everyone and appreciate your cooperation in this matter.

We value your insights and suggestions, but we are unable to accept any proprietary ideas related to designs, product technology, or other concepts you may have developed. Therefore, any material you submit to this site will be considered as granting us a royalty-free, non-exclusive right and licence to utilise, reproduce, modify, display, transmit, adapt, publish, translate, and create derivative works from these materials worldwide, in any medium and through any methods of distribution. Additionally, you confirm that all so-called "moral rights" have been waived.

Your participation is highly appreciated, and we are here to assist you in any way we can.

Personal Shopper Service

Service Overview: The Personal Shopper Service offered by Foodstories allows customers to book a designated personal shopper to shop for groceries based on a provided shopping list. The personal shopper will select and purchase the items according to the list provided by the customer.

Booking and Time Slots: Customers can book a personal shopper for a specific time slot. Time slots are subject to availability and may vary based on demand and operating hours of the store.

Shopping List: Customers are required to provide a detailed shopping list, including product names, quantities, and any specific brand preferences.

Product Availability: While the personal shopper will make every effort to fulfil the items on the shopping list, product availability may vary due to factors beyond our control, such as seasonal fluctuations or supplier shortages.

The personal shopper will notify the customer of any unavailable items and provide suitable alternatives if applicable.

Payment: Payment for the purchased groceries, including any applicable fees, will be processed using the payment method specified by the customer during booking.

Cancellation and Rescheduling: Customers can cancel or reschedule a booking up to 6 hours before the scheduled time slot.

Liability: Customers are responsible for reviewing product labels, ingredients, and allergen information to ensure their suitability. By booking the Personal Shopper Service, the customer acknowledges and agrees to these terms and conditions.